Submission to the Regional Banking Taskforce Issues Paper
6 December 2021
Banking services are an absolutely essential service, and the closure of bank branches directly impacts people’s ability to access this service. There is a cohort of people who will never be able to use internet banking services for a range of reasons. CPSA is of the opinion that this Issues Paper does not accept that this cohort of people exists and ultimately fails to address the need for a banking services safety net that ensures every Australian, regardless of their age, technological skills, and personal banking choices, has access to banking services.