Rogue Bupa Eden nursing home in 11th hour escape

Article published 19 August 2019

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“On the afternoon of Friday 16 August 2019, the Bupa Eden nursing home regained its accreditation, just hours before it would have expired at midnight that day”, said CPSA Policy Manager Paul Versteege.

“Bupa’s Eden nursing home failed 8 out of 44 standards in August 2018. This failure rate had increased dramatically six months later to 22 failures out of 44, and just two months after that the rate had increased yet again to 30 failures out of 44 standards, which prompted its loss of accreditation.”

“Curiously, neither Bupa Australia or the Aged Care Quality and Safety Commission have made a general public announcement about the re-accreditation of the Bupa Eden nursing home. No detail or report has been published.

“Of Bupa’s 72 nursing homes Australia-wide, 11 are currently subject to compliance action, and 5 of those 11 are repeat offenders. In total, out of Bupa’s 72 nursing homes Australia-wide, 34 (47 per cent) have recently been or are currently in trouble with the regulator. Bupa Eden itself continues to be under sanction until the end of the year in spite of its re-accreditation. In light of those statistics, the 11th-hour escape and re-accreditation of one of the worst offending Bupa nursing homes should be distrusted.

“CPSA calls for an independent audit of the re-accreditation of the Bupa Eden nursing home”, said Versteege.

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