CPSA unreservedly endorses the NSW Ageing & Disability Commission’s statement that:
Everyone has the right to feel safe and be treated with dignity and respect in their family, home and community.
The types of abuse identified by the Commission
Financial Abuse
Includes limiting access to a person’s bank account, spending their money without permission, or abusing powers of attorney for financial gain.
Psychological Abuse
Includes treating an adult like a child, stopping someone from making their own decisions, threatening or stopping someone from seeing their family and friends, or verbal abuse and bullying.
Physical Abuse
Includes hitting, kicking or using another type of physical force to hurt, intimidate or control another person.
Neglect
Includes not providing basic items such as food, clothing or a safe place to live, or preventing another person from receiving medical or social support they need.
Sexual Abuse
Includes sexual assault, inappropriate washing or handling of a person’s body, enforcing nudity, or using sexually explicit language.
The Ageing and Disability Abuse Helpline
If you or someone you know has experienced or witnessed any of these types of abuse, please contact the Ageing and Disability Abuse Helpline on 1800 628 221. You can talk with someone without giving your name.
The Helpline is open Monday to Friday from 9:00 am to 4:00pm.
For more information, visit the NSW Ageing & Disability Commission’s website at Ageing & Disability Commission.
Useful Websites and Telephone Numbers
NDIS Quality and Safeguards Commission
For complaints about the conduct of an NDIS service provider.
For more information, visit their website.
Aged Care Quality and Safety Commission
For complaints about aged care facilities, respite, day care and support services delivered in the home.
For more information, visit their website.
NSW Health Care Complaints Commission
For complaints about health service providers in NSW.
For more information, visit their website.
NSW Domestic Violence Line
24/7 support for domestic, family or intimate violence in NSW.
For more information, visit their website.
Anti-Discrimination NSW
For enquiries and complaints about discrimination in NSW.
For more information, visit their website.