Energy exit fees abolished – at last

Article published 26 April 2018

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Get ready to shop around

Get ready to shop around because from 1 January 2018 energy retailers stopped charging most types of exit fees, also known as early termination fees.

The removal of these fees is aimed at boosting competition and allowing customers to shop around at any time for a better energy deal.

This change is part of a suite of banned fees including fees for paper bills and for paying over the counter at Australia Post.

Energy and Utilities Minister Don Harwin said that “these changes will protect and empower energy consumers who deserve a fair go”.

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